This week, a British national who was airlifted from a cruise in the Amazon has been reported to have died in Brazil. Joanna Kiln was traveling on a 42-night Amazon cruise aboard the Magellan, a ship from the Cruise and Maritime Voyages company. According to reports, Kiln was medically evacuated from the cruise due to complications from high blood pressure, pneumonia, diabetes and cardiac failure.
Kiln was traveling alone and was transported to three different hospitals in the port city of Santarem. The cruise line explained, “Her family is aware of the situation and we are awaiting a response from British diplomats, which has been more difficult as there have been Bank Holidays over the past few days.”
However, medical professionals in Santarem claim that Kiln was essentially “abandoned” by the cruise line, her insurance company and the British government. In the wake of her death, Cruise and Maritime Voyages released a statement saying, “Cruise and Maritime Voyages would like to express their sympathy and extend their thoughts to Mrs. Kiln’s family and friends at this sad time.” The cruise lines’ sympathetic message aside, the concerns voiced by the doctors and nurses who had been on the front line of care lead us to wonder if there was more that could have been done to prevent Kiln’s untimely death?
Did the Cruise Line Shirk Responsibility?
In the wake of this event, we are troubled at the thought that a cruise passenger may have been left to fend for herself, while sick, in a country where she did not speak the language, without any form of legal guidance or understanding of how to best to advocate for her rights. This situation is, in many ways, a nightmare scenario. And while it is certainly not something that happens every day, it is important for cruise passengers and their families to understand what to do, should they become seriously ill on the other side of the world, while traveling aboard a cruise ship.
Recently, many cruise ships have come under fire for hiring ill-equipped medical professionals to tend to passengers’ emergency medical needs at sea. However, in this situation, what is more worrying is the apparent lack of concern the cruise line had for ensuring this passenger was given the care she needed.
Our Firm Can Help
At Lipcon, Margulies, Alsina & Winkleman, P.A., we understand the challenges that cruise guests face when they are presented with a serious medical concern, thousands of miles away from home. Although international legal matters can involve copious amounts of red tape, the maritime lawyers on our team do not shy away from helping clients get the results they deserve, no matter how complex the situation may be.
So if you or a loved one have been injured or worse while on a cruise vacation and you feel the cruise line should be held accountable, rest assured that we are here to help. We promise to stay with you at each step of the way, advocating for your rights at every available opportunity. After all, while a legal settlement cannot undo what has been done, it can help provide closure, so that you can move forward without the weight of this burden on your shoulders.
Do you have questions about your unique situation? Do not hesitate to contact us and begin resolving your legal matter today.