Crystal Symphony Propulsion Malfunction Gets Fixed Without Any Cruise Passenger Injuries

Lipcon, Marguiles, Alsina & Winkleman, P.A

A cruise ship equipment malfunction incident could have resulted in several injuries, but luckily no one was hurt. Crystal Symphony, a luxury cruise ship owned and operated by Crystal Cruises, was delayed for nearly a day after the vessel suffered a propulsion malfunction that required significant repairs. The ship had been scheduled to depart Montreal on October 22, but left the next day at around 6 pm. Though no cruise injuries were reported, passengers must not have been too content after the ship skipped a scheduled call in Quebec City.

According to a Crystal Symphony cruise passenger who recounted the incident on Cruise Critic, parts were flown in for the repairs, which took an entire day to be finalized.

“We are still in Montreal, some 12 hours after we were supposed to leave. Two announcements indicate a ‘propulsion issue,'” wrote the Cruise Critic member, known as Tyler919.

Jason Guerrero, a spokesman for Crystal Cruises, told Cruise Critic that the ship experienced a “software issue related to the port side propulsion system.” He added that engineers were deployed to fix the issue and then the ship set sail toward the next scheduled port of call on the itinerary, Halifax. Crystal provided passengers with shuttle transportation so they could make the most of their time in Montreal as the repairs were performed.

Although no one was injured as the repairs took place, accidents aboard cruise ships occur more frequently than anyone can imagine. Many cruise ship accidents go unreported and victims never obtain help – or compensation – for their pain and suffering. Because cruise lines are responsible for making sure everyone onboard is kept safe – including both passengers and crewmembers – any time someone is injured, becomes ill or is involved in a crime on the high seas, they may be entitled to damages and the cruise line may be held liable for negligence or wrongdoing.

Accidents aboard cruise lines can be serious and vessel authorities are also responsible for making sure those injured receive medical treatment as quickly as possible. If injured persons do not obtain the medical care they need within a reasonable amount of time, the cruise line can also be held accountable for not only the injury, but any subsequent complications that might ensue due to lack of treatment.

If you or someone you know has been involved in some form of cruise ship accident, don’t ignore the issue; turn to our admiralty and maritime lawyers immediately for assistance in filing a claim. Our cruise accident attorneys have over 100 years of combined experience in helping victims seek justice for what they have endured onboard a cruise vessel and work hard so that you and your loved ones can obtain the compensation you deserve for your injuries or losses.

Lipcon’s cruise injury lawyers will do everything possible to help you and your loved ones recover money damages, medical expenses and reimbursement for stolen or damaged property.

Contact our attorneys today to get started on your case and visit our Lipcon law firm blog for the latest in maritime news.

PHOTO SOURCE: Cruise Critic