By:   Jason R. Margulies

hyatt-hotel-logoA fun and relaxing vacation can easily turn into a nightmare if you are injured during your stay. Hotels and resorts have plenty of opportunities to enjoy yourself, but there are also a multitude of potential dangers, particularly if the hotel or resort has been negligent or has not conducted proper maintenance on their property.  Since 1971, we have successfully represented numerous clients injured on land based hotels and on cruise ships (floating hotels). And in these 50 plus year of experience and expertise, we have literally seen it all.  Hotels and resorts can  be the site of trips and falls, slips and falls, accidental falls from buildings or down stairs, swimming pool-related accidents and drownings, electrical shocks, and any number of other accidents and injuries. Hotels and resorts don’t like getting bad publicity from incidents like these, but visitors need to be aware of vacation dangers and what to do if they fall victim.

Hyatt Hotels

Hyatt Hotels Corporation, also known as Hyatt Hotels & Resorts, is an American company that manages a number of luxury and business hotels, resorts, and vacation properties. Hyatt has been in business since 1957 and is headquartered in Chicago. The company has over 100,000 employees worldwide, employed at almost 900 properties in 60 countries. Hyatt includes 20 brands, including Grand Hyatt, Park Hyatt, Hyatt Regency, Hyatt Place, and Hyatt House.

Hyatt, including their brands:

  • Park Hyatt
  • Andaz
  • Grand Hyatt
  • Hyatt Hotels
  • Hyatt Regency
  • Hyatt Place
  • Hyatt House
  • Hyatt Zilara & Ziva
  • Hyatt Residence Club


Boat Accident at Hyatt Hotels in West Maui, Hawaii

In 2007, a whale-watching catamaran operated by Hyatt Hotels encountered strong winds off Kahana Beach on West Maui. The crew reported by radio that the Ki’ele 5’s mast had snapped in the strong winds, stranding 55 people at sea. Witnesses said the catamaran was sinking, and many of the passengers were already in the water when other boats arrived to help. One passenger, a 48-year-old man from Illinois, was killed when he was struck in the head by the falling rigging, and two others were hospitalized with suspected hypothermia. Coast Guard officials who responded to the scene reported rough ocean conditions, including six-foot waves and 20 to 30 mph winds. Factors that would be relevantin a wrongful death suit would be whether or not the hotel allowed the excursion in unsafe conditions, whether the catamaran was properly maintained, and the level of experience of the boat operator.  Notably, this is a tragedy that covers the interplay between Maritime law and land based negligence laws, because the incident occurred on the water, but involved hotel guests.  This is precisely the type of legal interplay that we have predicated our firm’s tradition on.  

Water Slide Accident at Hyatt Regency in Guam

In July 2020, a family from Michigan stayed at the Hyatt Regency in Guam. A boy in the family was using a water slide at the hotel when his finger was partially severed. The family filed a lawsuit against Hyatt, alleging that the hotel’s negligence and failure to properly maintain the water slide caused the boy’s traumatic amputation and the resulting permanent disfigurement. The lawsuit alleges that the water slides were improperly installed, the hotel did not provide adequate warning of hazards or instruct guests on the safe use of the slides, and no lifeguards were present to monitor patrons.  We have successfully handled many similar water park injury cases and they almost invariably involve a significant level of negligence of the part of the company running the water park.  

Hotel Fall Accident at Hyatt Regency in Sydney, Australia

In May 2020, a 45-year-old woman fell to her death from the balcony of a Hyatt Regency hotel room in Sydney, Australia. The woman fell ten stories after being locked outside by her boyfriend after an argument. She had a history of depression and other mental health issues, and the couple’s relationship reportedly involved domestic violence. It was unknown whether the fall was accidental or intentional, but hotels have a duty to provide reasonably safe premises for their guests. Potential liabilities may be an unsafe height of the balcony railing, problems with the door lock, or other factors that may have caused or contributed to the incident.


What to Do if You’ve Been Injured at a Hyatt Hotel

If you are injured at a Hyatt property, you may be eligible for compensation. If you are a victim, seek medical attention as soon as possible, preserve any evidence that you can obtain of your injury and the environment that led to your injury, and finally, contact an experienced personal injury attorney for assistance.

LMW is Here to Help

At Lipcon, Margulies, Winkleman, P.A., we have over 165 years of combined experience in over 3,000 cases. LMW was founded because we care about people being treated unfairly and we want to help. We’ve recovered over $300 million for our clients, and we were named Lawyer of the Year in Admiralty and Maritime 2020 (Miami) by US News & World Report. Four of our attorneys have been named Best Lawyers in 2021, and we are passionate about getting justice for victims.

LMW is one of the most well-respected cruise ship law firms in America. Our lawyers are trusted for their expertise and have been interviewed by national media outlets countless times. Although we are best known for our impressive work in admiralty and maritime law, we use the knowledge and decades of experience that we have gained as part of this work in other areas of the law as well. We are particularly well-versed in cases related to the cruise ship and travel industry, like hotel and resort accidents, injuries, and assaults.

If you’ve been injured at a Hyatt hotel or resort, call LMW at 877-233-1238 today for a free consultation.